Effective Date: October 29, 2025
By accessing or using the MamaBots platform operated by Matacs Technologies Inc., you agree to these Terms of Use. If you do not agree, you must not use the Services.
MamaBots provides HIPAA-compliant appointment scheduling, check-in, and queue management software for patients and healthcare providers, accessible via web, mobile, and kiosk interfaces.
Patients of any age may use the Services; Healthcare organizations (Clients) are responsible for obtaining all necessary parental or minor consents required under HIPAA when providing access to MamaBots kiosks or applications.
Users agree to provide accurate and current information, maintain the confidentiality of their login credentials, and use the Services only for lawful healthcare-related purposes. You must not upload, distribute, or transmit malicious, unlawful, or offensive content through the platform.
Matacs acts as a Business Associate under HIPAA, safeguarding PHI on behalf of Covered Entities under signed BAAs. Users agree not to store or transmit PHI without proper authorization or consent.
All MamaBots software, design elements, content, and trademarks are owned by Matacs Technologies Inc. No component of the platform may be copied, modified, or reverse-engineered without written consent, except as allowed by applicable mandatory law.
Subscription fees and payment terms are specified in applicable service agreements or pricing plans. Failure to pay fees may result in suspension or termination of access to the Services.
Matacs strives to maintain 99.9% service uptime but may modify, suspend, or discontinue parts of the Services at any time with reasonable notice. Matacs is not liable for outages due to maintenance, upgrades, or external factors beyond our control, except in cases of gross negligence or willful misconduct.
To the fullest extent permitted by law, Matacs Technologies Inc. shall not be liable for indirect, incidental, consequential, or special damages arising from the use or inability to use the Services. In any case, Matacs’ total liability shall not exceed the total fees paid by the Client in the twelve months preceding the claim.
These Terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved through arbitration or courts of competent jurisdiction located in Ontario, Canada.
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-laws rules. Any dispute shall be brought exclusively in the courts of competent jurisdiction sitting in the City of Toronto, Ontario, and the parties hereby submit to the personal jurisdiction of such courts.
For legal inquiries, contact:
Matacs Technologies Inc.
Attn: Legal Department
Email: info@matacs.com
